Website Privacy Policy Statement

EPOCHHCS (“Company,” “we,” “our,” or “us”) respects the privacy and security of your personal information. This Privacy Policy describes what we collect, how we use it, how we protect it, and the choices you have. By using our website or services, you agree to the terms of this Privacy Policy.

We may update this Privacy Policy periodically, and the latest version will always be posted on our website with a revised effective date.

Information We Collect

We may collect the following categories of information when you interact with EPOCHHCS:

Contact Information: name, email, phone number, mailing address, organization, website URL.
Form & Service Information: information you provide in free consultation requests, service inquiries, or other submissions.
Account/Support Information: information related to accounts, support requests, or communication preferences.
Technical Information: IP address, browser type, device details, usage data, cookies, and similar technologies.

SMS Consent Information: phone numbers and consent status if you choose to opt in to SMS communications.

How We Collect Information

When you fill out a form on our website.
When you sign up for email or SMS updates.
When you communicate with us by email, phone, or mail.

From third-party service providers assisting us in providing services (e.g., analytics, support, marketing).

How We Use Information

We may use the information we collect to:

Provide and improve our services.
Send requested information, respond to inquiries, and provide support.
Communicate account updates, order confirmations, and reminders.
Send newsletters or promotional information (if you have opted in).
Comply with legal and regulatory obligations.

Sharing of Information

We do not sell or rent your personal information.
We may share your information with trusted service providers who help us operate our business (e.g., email distribution, data hosting, customer support). These partners are required to safeguard your data and limit use to the agreed purposes.

We may also disclose personal information when required by law, to comply with court orders, enforce policies, or protect safety and rights.

SMS Communications: Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes. We may share limited SMS consent information only with vendors that assist in delivering our text messaging services.

Data Retention

We retain personal information only as long as necessary to provide services and meet legal obligations. Information submitted through forms may be kept indefinitely unless you request removal.

Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. Data is stored behind secured networks and accessible only to authorized personnel. While we take steps to protect your information, no system connected to the internet can be guaranteed 100% secure.

Cookies & Tracking

We use cookies and similar technologies to personalize your experience, analyze traffic, and improve our services. You can manage or disable cookies in your browser settings, but some features may not function properly without them.

SMS Communications

If you opt in to SMS messaging from EPOCHHCS:

Message frequency may vary.
Standard message and data rates may apply.
You may opt out anytime by replying STOP.
For help, reply HELP or contact us at 7272862384.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information. If we become aware that we have collected personal information from a child, we will delete it promptly.

HIPAA Compliance

As a service provider to the healthcare industry, EPOCHHCS follows policies and safeguards consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Withdraw consent for SMS or email communications.

To exercise these rights, contact us at support@epochhcs.com.

Questions or Concerns

If you have questions about this Privacy Policy or our data practices, please contact us:

Phone - 7272862384

Email - support@epochhcs.com